| Our shopping cart calculates the cost of shipping in real time . When we
physically ship your order we will contact you via email with your tracking
number.
All in stock orders are shipped within 24 hours, excluding holidays and
weekends. If we are out of stock on a particular item we will contact you via
email within 24 hours. You will have the option of requesting a credit or you
can substitute your backorder for a like item. We will always honor your
request.
Every product listed on our web site comes with a 100% money back
guarantee. If you are not happy after initial use you may return your order
within 30 days for an exchange or credit.
You must request an RMA number from our customer service department if
you would like to return your order. Returns sent without an RMA number will not
be accepted. |